SORAVYN™ — Shipping Policy
📦 Preparing Your Accessories
SORAVYN™ processes orders through standard handling and delivery procedures appropriate for fashion accessories.
◇ Order Preparation
Before dispatch, an order may pass through availability confirmation, item preparation, packaging, and carrier transfer.
Preparation time may be affected by:
• Order volume
• Product availability
• Variant or quantity selection
• Warehouse schedules
• Weekends and public holidays
🚚 Delivery Progress
When tracking is available, shipment information may be provided so the customer can review carrier updates.
Tracking activity may take time to appear after a parcel is prepared or collected.
📍 Address Responsibility
Customers should review the delivery name, street information, unit number, city, postal code, and contact details for accuracy before submitting an order.
Address corrections cannot always be completed after processing begins.
⏳ Delivery Estimates
Any delivery window shown by the store or carrier is an estimate rather than a guaranteed arrival date. Weather, customs procedures, regional restrictions, carrier capacity, and address issues may affect timing.
📩 Shipping Questions
SORAVYN™ Support
Email: service@zovelyhome.com
📝 Delivery Note
When a carrier records a parcel as delivered but it cannot be located, customers should check the delivery area and contact the carrier before requesting additional review from support.